Terms of Service
Article 1 (Purpose)
The purpose of these Terms of Service is to establish the rights, obligations, responsibilities, and other necessary matters between Cutback Corporation (hereinafter referred to as the "Company") and its members (hereinafter referred to as "Members") in relation to the services provided by the Company (hereinafter referred to as "Cutback Services").
Article 2 (Definitions)
The terms used in these Terms of Service are defined as follows. Terms not defined in this Article shall be interpreted according to the definitions provided in individual chapters, and terms not defined in individual chapters shall be construed in accordance with general commercial practices.
"Services" refers to the comprehensive AI-related services provided by the Company to users in accordance with these Terms of Service, including the software platform operated by the Company.
"User" means any member or non-member who utilizes the Company's Services.
"Member" refers to an individual who is eligible to use the Services after completing the membership registration procedure as stipulated in these Terms of Service.
Article 3 (Interpretation of Terms of Service)
Matters not specified in these Terms of Service and the interpretation thereof shall be governed by relevant laws and regulations, including but not limited to the Act on the Regulation of Terms and Conditions, the Content Industry Promotion Act, the Act on the Consumer Protection in Electronic Commerce, the Content User Protection Guidelines as determined by the Minister of Culture, Sports and Tourism, or by commercial practices.
For video content provided through the Services, which the Company has obtained permission to use from copyright holders or other video content providers, the laws and treaties of the country of nationality of the video content provider may apply.
Article 4 (Posting of Terms of Service)
The Company shall post these Terms of Service on its website in a manner easily accessible to users.
The Company reserves the right to amend these Terms of Service and policies within the scope of applicable laws when necessary. In such cases, the Company shall, in principle, notify users of the amendments and their effective dates through the website from 7 days prior to the effective date until the day before the effective date. However, if the amendments are disadvantageous to members, the Company shall provide notice from 30 days prior to the effective date until the effective date.
In cases where it is difficult to provide notice as stipulated in the main text, such as when the Terms of Service or operational policies are changed due to the enactment or amendment of relevant laws, the Company shall post the changes in the same manner as paragraph 2 prior to the implementation date of the amended Terms of Service or operational policies.
Users who do not agree to the amended Terms of Service and policies may terminate the usage contract by expressing their refusal prior to the effective date of the amendments. However, if a user does not agree to the amended Terms of Service, they may not be able to use the Services under the amended Terms of Service.
If the Company clearly notifies users that failure to express refusal before the effective date will be deemed as consent when announcing or notifying the amended Terms of Service and policies in accordance with paragraph 2 of this Article, and the user does not explicitly express refusal, the user shall be deemed to have agreed to the amended Terms of Service and policies.
The Company shall post the contents of these Terms of Service, along with the Company's name, representative's name, business address, phone number, email address, and business registration number, on the initial service screen of the website for easy confirmation by members. The Company shall also enable members to confirm and download (including screen output) the Terms of Service. However, the specific contents of the Terms of Service may be made available through linked screens within the website.
These Terms of Service shall, in principle, apply from the date the user agrees to them until the termination of the usage contract. However, some provisions of these Terms of Service may remain valid even after the termination of the usage contract.
Article 5 (Member Registration and Management)
The usage contract shall be deemed concluded when the applicant agrees to the contents of these Terms of Service in the membership registration guide, submits a service usage application through the registration procedure (completion of the Company's prescribed membership application form), and the Company accepts that application.
The applicant shall provide accurate and truthful information and can only submit one usage application per member.
Members who provide false or inaccurate information cannot receive legal protection and may not use the service.
Members shall promptly update their information online or notify the Company of any changes to the information provided during registration via email or other methods.
The Company shall not be responsible for any disadvantages incurred due to the member's failure to notify the Company of changes as stipulated in paragraph 4.
For individuals under the age of 14, account creation is contingent upon with the consent of a parent or legal guardian.
Article 6 (Member's Obligations Regarding ID and Password)
Members shall bear sole responsibility for management and security of their ID and password.
Members are strictly prohibited from allowing third parties to use their ID and password.
The Company reserves the right to restrict the use of names or nicknames that may lead to personal information leakage, are antisocial or contrary to public order and morals, or may be mistaken for the Company or its operators.
If members become aware that their ID and password have been stolen or are being used by a third party, they must immediately notify the Company and follow any guidance or measures provided by the Company.
The Company shall not be responsible for any disadvantages incurred if the member fails to notify the Company of the circumstances described in paragraph 4, or if the member does not follow the Company's guidance after notification.
Article 7 (Obligations of the Company)
The Company shall use commercially reasonable efforts to provide stable and continuous services in accordance with the provisions set forth in these Terms of Service. However, the Company may temporarily suspend service provision for purposes such as maintenance, inspection, replacement, and repair of computer and information communication facilities, communication interruptions, regular inspections, or operational necessities.
The Company shall implement and maintain appropriate security systems to protect personal information, ensuring that members can safely utilize the services.
The Company shall promptly address any opinions or complaints raised by members that are deemed legitimate. Such opinions or complaints shall be received through electronic mail or customer service chat inquiries. In cases where immediate resolution is not feasible, the Company shall notify the member of the reasons for the delay and the anticipated resolution timeline.
Article 8 (Provision of Information and Advertisement Placement)
The Company may provide members with various information deemed necessary during service use through notices or electronic mail.
When transmitting information as mentioned in Paragraph 1 via telephone or facsimile devices, the Company shall obtain prior consent from the member. However, prior consent is not required for responses to service-related information and customer inquiries.
The Company may place advertisements on service screens, websites, and in electronic mail in connection with service operations.
Members who receive electronic mail containing advertisements may opt out of such communications, and the Company shall not send unsolicited advertising emails to members who have expressed such preference.
Article 9 (Obligations of Members)
Members shall be obligated to familiarize themselves with and strictly adhere to these Terms of Service, the Company's notices, and application service usage guidelines. Members are expressly prohibited from engaging in the following activities:
Providing false information when applying for or modifying services
Misappropriating or fraudulently using others' information or payment methods
Engaging in illegal monetary transactions, fraud, or any other activities in violation of applicable laws and regulations
Unauthorized alteration of information posted by the Company or any action causing disruption of services
Unauthorized collection, storage, posting, or dissemination of other members' personal or account information
Reverse engineering, decompiling, disassembling, or otherwise manipulating the service to reproduce, dismantle, imitate, or transform it
Employing hacking techniques, automated access programs, or any other methods to abnormally utilize the service, resulting in server overload and disruption of the Company's normal service operations
Granting access rights to third parties by lending or transferring accounts
Transmitting or posting information prohibited by the Company (including computer programs)
Unauthorized reproduction, distribution, promotion, or commercial use of information obtained through the Company's services, or exploiting known or unknown bugs
Infringing upon the intellectual property rights, including copyrights, of the Company and third parties
Damaging the reputation of or interfering with the business of the Company and third parties
Using the program for purposes other than video editing
Engaging in any activities deemed by the Company to violate these Terms of Service, operational policies, or that are illegal or improper
2. Members shall comply with relevant laws, provisions of these Terms of Service, usage guidelines, precautions related to the service, and matters notified by the Company. Members shall not engage in any activities that interfere with the Company's operations.
Article 10 (Service Usage)
Members shall use the service in compliance with the provisions stipulated in these Terms of Service.
Members may use the service from the time the Company accepts their application. However, for certain services, usage may be restricted until a specified date or upon meeting certain requirements.
The service is available 24 hours a day, 365 days a year in principle. However, the service may be temporarily suspended due to operational or technical reasons. In such cases, the Company shall provide prior notice, or if prior notice is not possible due to unavoidable circumstances, the Company shall provide notice afterwards.
The Company may set or change the types and number of devices available for service use per member.
Members shall adhere to the following Fair Use Policy (FUP) for the Company's services:
FUP is a policy that requires users to use the service in a reasonable and responsible manner in services that allow unlimited use.
Members shall be required to select an appropriate plan commensurate with their occupation and business scale. The Company prohibits malicious use such as abnormal API expansion, bot creation, and account sharing.
If activities reasonably suspected of abnormally high usage or sharing account login details with other users are detected, the account may be blocked or permanently deleted without prior notice. No refunds will be provided in such cases.
Members must obtain a license as instructed by the Company to use the service, and the Company will provide the service to members after confirming the license issuance.
The Company may categorize members by grade and differentiate usage in terms of usage time, frequency, and service menus.
Matters concerning service usage not specified in these Terms of Service shall be subject to the content posted on the website or separately announced by the Company.
Article 11 (Purchase of Proprietary Vouchers, etc.)
The Company may issue Proprietary Vouchers for specific service features for consideration or provide them free of charge for promotions, events, etc. Proprietary Vouchers may be issued under various names such as 'cash' or 'coupons' depending on their purpose, such as purchasing, discounting, or free use of video content.
Prior to a member’s acquisition of Proprietary Vouchers, the Company shall duly notify the following matters within the service to ensure accurate understanding of the transaction conditions and error-free transactions:
The Company’s registered name, representative's name, address, phone number, etc.
Specific details such as confirmation and selection of Proprietary Vouchers, selection of purchase methods and input of payment information, confirmation of purchase applications, types and prices, usage methods, usage periods, usage conditions, etc.
Matters concerning the deadline, exercise method, and effect of withdrawal of subscription and termination of contract, refunds, etc.
Matters concerning consumer damage compensation, complaint handling, and dispute resolution
The Company may refuse, reserve, or subsequently revoke acceptance of a member's application to purchase Proprietary Vouchers in the following cases:
If the applicant's identity is misrepresented or another person's identity is utilized
If false information is provided or required information is not provided
If there is insufficient capacity in service-related facilities or technical or operational issues
If the acquisition of Proprietary Vouchers is reasonably suspected to be fraudulent, such as mass payments from a single IP address, consecutive payments from similar user IDs, or payments from high-risk IP addresses
If a minor under 14 years of age applies without the consent of a legal guardian
If payment has not actually been made or is unlikely to be completed
If it is determined that the user's application to purchase Proprietary Vouchers may risk harming the interests of the Company or third parties
The contract for the acquisition of proprietary vouchers shall be deemed concluded when the Company indicates the completion of the purchase in the application process or notifies the member.
Members may utilize Proprietary Vouchers within the service upon agreeing to these Terms of Service and making payment for the purchase. However, gratuitous proprietary vouchers that do not require purchase may be used after agreeing to these Terms of Service.
The order of consumption of Proprietary Vouchers shall be governed by the usage guidelines of each service platform operated by the Company.
The Company may modify the types, prices, quantities, or other attributes of Proprietary Vouchers or abolish specific Proprietary Vouchers after giving prior notice to members. However, if such modification or abolition are disadvantageous to members, individual notification must be effectuated through electronic means such as email, electronic messages, or login consent windows within the service, in addition to the notice.
If members are unable to utilize previously purchased Proprietary Vouchers under the conditions stipulated at the time of purchase due to the Company's modification or abolition of the types and contents of Proprietary Vouchers, the Company shall provide appropriate compensation to members for the unutilized portion.
Article 12 (Orders and Payments)
The paid service usage contract shall be deemed concluded and the usage fee is paid when a member clicks buttons such as "Purchase," "Pay," or "Confirm (Payment)," in accordance with these Terms of Use and the posted purchase conditions. The charging and payment of fees shall, in principle, follow the policies or methods determined by the payment method selected by the member.
Unless otherwise notified within the service by the Company, the paid service commences from the time the member remits the fee.
For "subscription payment" products, the usage fee shall be automatically charged on a monthly basis through the payment method registered by the member, and shall be automatically renewed on the same date of the following month. However, if the payment date is set to a date not included in a particular month, the payment shall be effectuated on the last day of that month.
If a member changes to a paid service with a different fee structure during the use of a paid service, payment for the new paid service shall be effectuated from the date of change, and any remaining amount from the previously paid service will be applied to the payment for the new paid service. Specific details related to this process shall be subject to the Company's paid service notices or separate paid service operational policies.
Article 13 (Termination of Membership)
Members may request termination of their membership at any time, and the Company shall promptly process such requests.
Upon termination of the contract by a member, the member's account data will be deleted within 72 hours of termination, except where the Company is required to retain such information in accordance with relevant laws and privacy policies.
Members utilizing paid services may be eligible for refunds in accordance with the Company’s established refund policies.
Article 14 (Restrictions on Service Usage)
The Company reserves the right to restrict service usage through notification of violations, temporary suspension of service use, or permanent termination of service access if a user interferes with the normal operation of these Terms of Service or the services, or if any of the following circumstances apply;
Failure to pay any outstanding debts related to service usage by the specified due date, despite the Company's notice setting a deadline
Engagement in actions that violate Article 9 of these Terms of Service
IEngagement in actions prohibited by these Terms or contrary to applicable laws and public order and morals
In cases of violations of relevant laws, such as identity theft and payment fraud in violation of the "Resident Registration Act," phone number misuse, provision of illegal programs and operational interference in violation of the "Copyright Act", illegal communications and hacking in violation of the "Act on Promotion of Information and Communications Network Utilization and Information Protection," distribution of malicious programs, or exceeding access rights, permanent suspension of use may be implemented immediately.
In case of permanent suspension of use under this article, all benefits acquired through service use will also be forfeited, and the Company shall not be obligated to provide any separate compensation.
Article 15 (Cancellation and Refunds)
Members who have entered into a contract for paid services with the Company may withdraw their subscription within 7 days from the date of payment, provided the paid service has not been utilized in any capacity.
The right of withdrawal is restricted for services where such withdrawal is prohibited under relevant laws such as the Act on the Consumer Protection in Electronic Commerce. However, where applicable laws require the Company to implement measures to restrict the right of withdrawal, the Company shall comply with such requirements.
Notwithstanding paragraphs 1 and 2, if the content of the purchased paid service materially differs from that displayed or advertised, or the purchase contract, members may withdraw their subscription within 3 months from the date the service became available for use, or within 30 days from the date they became aware or reasonably should have become aware of such discrepancy.
Upon a member's withdrawal, the Company shall verify the purchase history through the payment method provider. The Company may also contact the member using the information provided to request additional evidence to verify the legitimacy of the withdrawal request, and may suspend the transaction or cancel the transaction if verification is not possible until such confirmation is completed.
Matters concerning refunds of paid service usage fees due to reasons such as subscription withdrawal or early termination not specified in this article shall be subject to the Company's paid service notices or separate paid service operational policies.
Article 16 (Erroneous Payments)
In the event of an erroneous payment, the Company shall refund using the same method as the member's payment method. If refund through the same method is not possible, the Company shall notify this in advance.
If an erroneous payment occurs due to reasons attributable to the Company, the full amount shall be refunded. If an erroneous payment occurs due to reasons attributable to the member, the member shall bear the costs incurred by the Company in refunding the erroneous payment within a reasonable range.
The Company shall process the refund procedure for erroneous payments in accordance with the Content User Protection Guidelines.
Article 17 (Intellectual Property Rights)
All intellectual property rights, including but not limited to copyrights, trademarks, and patents, pertaining to the service shall vest exclusively in the Company.
The Company grants users a limited, non-exclusive, non-transferable license to access and use the service through designated accounts and IDs, subject to the terms and conditions set forth herein. Users are expressly prohibited from transferring, selling, encumbering, or otherwise disposing of these rights.
Any and all rights not expressly conferred upon users herein are reserved by the Company and its respective licensors.
The visual interface, graphics, design, compilation, information, data, computer code (including source code or object code), products, software, services, and all other elements of the service provided by the Company are protected by copyright and other applicable intellectual property laws.
Article 18 (Third-Party Software)
The service may include or incorporate third-party software components ("Third-Party Components") that are generally distributed without charge under licenses granting recipients extensive rights to copy, modify, and distribute such components.
Nothing in these Terms of Service shall be construed to prevent or restrict users from acquiring or limiting the use of Third-Party Components in accordance with their respective third-party licenses.
The service may contain links to third-party websites. Such linked websites are not under the Company's control, and the Company expressly disclaims any responsibility for their content.
Article 19 (Dispute Resolution)
The Company shall maintain a customer service center to address consumer issues, including compensation for damages, complaint handling, dispute resolution, and refund matters.
The Company shall prioritize the expeditious resolution of complaints and opinions submitted by users. In instances where prompt resolution is not feasible, the Company shall promptly notify the user of the reasons for the delay and provide an estimated timeline for resolution.
In the event of an e-commerce dispute between the Company and a user, where the user seeks remedies, the dispute may be subject to mediation by a dispute resolution body designated by the Fair Trade Commission or the relevant city/provincial governor.
Article 20 (Limitation of Liability)
The Company shall not be liable for any damages incurred by members in connection with their use of the service, unless there is intentional or gross negligence on the part of the Company.
The Company shall not bear any responsibility for service disruptions attributable to the user's actions or omissions.
The Company shall not be responsible for the reliability, accuracy, or content of information, materials, or facts posted or provided by users in relation to the service.
The Company shall be exempt from liability regarding any rights, obligations, or disputes arising between users of the Company's services or between users and third parties in connection with the use of the Company's services.
The Company's services are provided "as is" and "as available." The Company shall not be held responsible for third-party services or any information received in violation of the Terms of Service.
It is entirely the user's responsibility to determine whether the services provided by the Company are suitable for use on the user's system.
The Company shall be exempt from liability in the event that it is unable to provide services due to force majeure or circumstances beyond its reasonable control.
The Company shall not be responsible for service disruptions caused by the member's fault.
Article 21 (Governing Law and Jurisdiction)
These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Korea.
Any and all disputes, controversies, or claims arising out of or in connection with these Terms or the use of the Company's services shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the location of the Company's principal place of business at the time of filing.
Addendum
These Terms of Service enter into force on the date of December 12, 2024.